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Bluebellflora's avatar
Bluebellflora
Hero+
3 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
8 years ago

@Munteax

Urgh ☹️ Let's start from new again. If you want to keep any saves you have then move the Sims 4 folder from Documents > Electronic Arts onto your desktop or to another location.

- Right click on the game in Origin and choose Uninstall

- Next, run the Origin reset tool

- Now drag the Origin app from your Applications folder to the Trash

- Empty the trash and restart your Mac

- Re-download Origin, install it and sign in

- Download the game and see if you can play.

Anonymous's avatar
Anonymous
8 years ago

I just did all that.... and it still doesn't work... Haha I've never had this much trouble with a game before

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