hI
I'm replying to your topic because i'm experiencing the very same problem you did.
the sims 4 won't launch and it displays the error message "game is already launched" and same error code (see attached file)
Can you please tell me what you did to fix it?
I tried calling EA but they just told me to wait, that they can't do anything to help me.
thank you for reading,
best regards
Steven
Have you tried the suggestions in my post above?
The entire Sims 4 must be moved to your Desktop, not just the Mods folder found within. I have seen several posts lately that say "Well, I moved my Mods folder" thinking that will disable the Mods. No, it doesn't work that way. The entire Sims 4 folder (found Documents > Electronic Arts > Sims 4) must be moved. At this time DO NOT DELETE IT! This is where your saved games, saved sims, CC, mods, and screenshots are stored.
Moving this folder allows for the game to create a new folder as something in the old one may have become corrupted and needs to be cleaned out.
