Forum Discussion

Hero+

1 year ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

Bluebellflora

Hero+

4 years ago

@annabelleweber

What are you deleting in order to make it work again?

annabelleweber

Not applicable

4 years ago

@Bluebellflora The game

Bluebellflora
Hero+
4 years ago
@annabelleweber

How do you delete it?

Where is the game installed? In your applications folder? On an external drive? Somewhere else?
- annabelleweber
  Not applicable
  4 years ago
  @Bluebellflora In the applications folder and I simply delete every document as well as the application itself.
  - Bluebellflora
    Hero+
    4 years ago
    @annabelleweber
    
    Sorry but you're going to have to be more specific when trying to troubleshoot.
    
    To properly remove the game you should be uninstalling it through Origin:
    
    When you say "I simply delete every document" which documents are you referring to? Please be very specific.