Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@mickeym2001

Are you running Catalina? You need to allow the game to access your Documents folder. You can do this in System Preferences > Security & Privacy > Privacy
    • Scrosss05's avatar
      Scrosss05
      2 years ago
      @Bluebellflora hi so i did the instructions provided but the game still says it is already running. I have honestly tried everything at this point but nothing is working. I have uninstalled both sims and origins. created a new account. moved the files to my desktop and still nothing has worked.

      any idea what i could do to fix this?
      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        2 years ago
        @Scrosss05

        Please post a screenshot from
        System Preferences > Security & Privacy > Files & Folders showing what access the game has.

Featured Places

Recent Discussions