I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
Hello! I don't know if anyone else is having this issue, but after the update I've been unable to open the game. Instead, when I click "run game" in the EA app, the sims 4 App pops up, and I get an error messages that says " Unable to start: The sims4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]" The only option is to click okay, and that closes the game. When looking in my activity monitor, the Sims 4 is technically running, but it is marked as "not responding".
I've tried repair the game several times, restarting the EA app, restarting my computer, as well as deleting and reinstalling the game and nothing changes. Please let me know if you have any other suggestions!
