I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
Failed to start: The Sims™ 4 game is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]
I play on Mac (using the EA app), and it had been working alright. After a while, I noticed the "The Sims" folder was missing. (I tried to download new mods, only to discover the "Mods" folder didn't even exist anymore.) Nonetheless, the game would run smoothly and actually use mods, but I just couldn't find where it was reading them from. I tried deleting all the game files, including the EA app's files, to reinstall it, thinking it would help (it did not). I still don't have the "The Sims" folder, but now I'm facing another problem: the game itself won't even start. I've seen one of the possible solutions to the "already running" problem is to move the folder to the desktop, which is quite amusing in my situation.
If anyone has any ideas about what I can do, please share.
