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Bluebellflora's avatar
Bluebellflora
Hero+
2 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
hotsaucesm's avatar
hotsaucesm
3 years ago

Is there a guide that shows how to do those things? The screenshot should be posted with this.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @hotsaucesm

    You don't need a guide. Simply open the folders until all the files are showing. Sometimes it takes a while to load the contents on an external depending on the connection speed, memory etc.

    Your Sims 4 game doesn't have access to the Documents folder, only removable drives. It needs access to the Documents folder because that is where it looks for user data.
    • hotsaucesm's avatar
      hotsaucesm
      3 years ago

      Ohhh okay i understand what you're saying now but as for the access part I'm still confused because removable volumes is the only option I have.

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        3 years ago
        @hotsaucesm

        At some point you would have been prompted to allow the game access to the Documents folder and must have clicked deny instead of allow. Can you give the game Full Disk Access?

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