I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
Hello! i'm really struggling with the same problem. i have just purchased a 2020 macbook air and have had the sims 4 on a windows device and have just tried to download it on my mac. i have never had any issues with the sims 4 on windows but it wont work now using a mac.
i have tried redowloading it and everything. Getting really fed up and nothing will work. I dont understand how it says its already running since i have only just dowloaded the game ;/
any help would be much appreiated i know this post was a long time ago.
izzypound0447 see the solution in the opening post. Your game cannot access the Documents > Electronic Arts > The Sims 4 folder. The game is not running, the error message is completely inaccurate.
