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Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Can you also be more specific? What are you deleting? What are you reinstalling? Is the game crashing or Origin?
I have the same problem. I am running Mac OS Monterey 12.2. I have an m1 chip.
- Are you attempting to play the normal version of the game or the Legacy Edition? the normal version
- Are you running any antivirus? no
- Have you tried to repair the game in Origin? I cant even get Origin to launch. The icon bounces then stops and doesn't open.
- Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem? I do use both but again, origin wont open. I am not even trying to launch sims 4 at this point, I am trying to launch origin.
I have uninstalled, reinstalled, deleted cache folders, ran first aid via disk utility as well as in recovery mode, made a second profile on my mac, checked proxies, checked internet connection, and I still cant get it to launch.
Have you run the Origin reset tool
Yes, I have.
sorry, i was logged in to the wrong account but yes, I have tried that.
- @ohhmyycoco
Then maybe all you can do is wait for Maxis/Apple to fix whatever is causing the problem as there are multiple reports related to crashing in Monterey. That's what I was thinking too. It was working the day before and then I updated the OS to Monterey. I just hope they do it soon cause I've spent way too much money on TS4. ☹️
Thanks for your help!
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