In the Origin app, right-click on the gear icon next to the Play button and select "Repair".
Hi all
I play on Mac and have no mods or CC, after the fix patch for the randoming crashing installed today I cannot open any previous save file.
I get to the main game screen and try open a previous save or just click “Play” and all I get is the loading screen continuously.
have tried shutting down, restarting Origin as well as MacBook itself a few times. Nothing!
Have tried to “recover save file” this doesn’t open it up either though.
any suggestions please? Don’t want to
loose this family, I’ve been playing them for ages!
thanks
I got it fixed now but now from the new update i am getting stuck in the loading screen. Anyone else having this problem?
Problem since the new update:
CAS works, choosing a season works but when you need to pick a world: no worlds show up.
Also loading an old save game does not work, it is stuck on the loading screen.
This is a problem I and a friend are both having since the new update (we have both updated today, 18th of November 2020).
I have disabled all my mods & cc and moved them away, no luck.
EA send me a list to uninstall origin, repair my disc, update IOS etc.
This is clearly not the problem since the same problem is happening on another Mac.
Apparently, EA/Sims team do not know about this issue yet.
Does anyone have any advice?
Or the same problem?
I posted this in a new thread. Didn't find this one yet.
But hey... I guess I am happy to hear I am not the only one?
Hope some one comes with a solution or there will be a patch for this new patch that patched the old patch.
@Kayleigh_milk Try using 'load' and selecting the specific save file you wish to open. This allowed me to play as normal.
I tried, didn't work for me either.
When I try this it's stuck on the loading screen.
