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barrub24yanv's avatar
barrub24yanv
Rising Novice
1 year ago

“displayname registry feild missing”

whenever i load TS4, something about a display name registry pops up. i type in my account user and it says my connection is offline when it isnt. i checked my antivirus and disabled it which that isnt the case. i factory reset my pc, repaired TS4 6 times, got rid of all my mods and i cant find an explantion please help ASAP !!

14 Replies

  • barrub24yanv  I wouldn't say there's nothing you can do, only that I personally am out of ideas for the moment.  I'll keep trying though.  What fixes the problem in the end may be an EA App update, of which there are a lot.  I've seen many problems related to the App that are not solvable from the user side, and while there's always something, the problems themselves keep changing, and so do the users affected.  So it's very possible that this will resolve at some point even if you do nothing.

    If you want to be as thorough as possible, use the new admin Windows account, and disable your antivirus when reinstalling the EA App and Sims 4.  Don't reenable it until you've tested the game.

  • barrub24yanv's avatar
    barrub24yanv
    Rising Novice
    1 year ago

    so if it dosent work i shld wait for an update ?? its been like this since may

  • barrub24yanv's avatar
    barrub24yanv
    Rising Novice
    1 year ago

    the lisence folder dosent show up even after clicking hidden folders