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409tri's avatar
409tri
Rising Newcomer
1 day ago

30+ Sims 4 Packs Purchased Through EA/Origin Missing

I have owned The Sims 4 through EA/Origin for years and have purchased over 30 expansion packs, game packs, stuff packs, and kits through my EA account. I am now trying to play through the EA app, b...
downloads
missing content
EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
17 hours ago

Hey 409tri​, 

Can you please include a picture of what you're seeing in the EA App for both the base game and the manage add-ons section? If you haven't already, it might be worth clearing the EA App's cache and repairing the game to start. Thanks! 

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