5 years ago
"999x999" Gallery Lots Issue
Hello! I'm having problems with the gallery. I found 3 Custom Content Lots that I loved and downloaded by adding to my Tray folder. One of the three works well and doesn't give me any trouble. The o...
Hi @yerppers
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.