Access to save game struggles
<span;>Hello everyone <span;>I really need help please <span;>Yesterday I played Sims 4 for about 4 hours and as usual I save every half hour; and this morning, big surprise! when I restarted t...
Forum Discussion
@MireilleSims Does this happen if you use "save as" rather than "save," and does it happen with a new save too? Please test both for comparison's sake.
Please also let me know whether the timestamp on the save file updates when you save. You can find the file in Documents > Electronic Arts > The Sims 4 > saves.
Finally, let me know whether your computer runs Windows or macOS.
Both ; save and save as
Of course my files are saved at Documents-electronics arts
I even tried to create a new game folder but noo
The problem is still here!
@MireilleSims When I mentioned where your saves are, I actually wanted to know whether the saves' timestamps update each time you save. I listed the location in case you didn't know, so you wouldn't need to ask; but the timestamps are what I care about.
Please also let me know whether OneDrive is running on this computer. Even if you never use it, OneDrive could be interfering with your user files. Look for a cloud icon in the lower-right corner of your screen, or hidden in the Tray (^ icon). If you see it, right-click it and pause syncing, then see whether your progress is saved.
If this doesn't help, or OneDrive isn't running at all, please let me know what antivirus you use.
