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Anonymous's avatar
Anonymous
8 years ago

Am online but gallery won't show up

I want to get a house of of the community/web part of the Sims 4 game, but it only shows My Library.  I checked other forums and they said to make sure that the game was connected to the internet, but it is and I'm not playing online.  Another problem I'm having is that I somehow have two accounts- I have one that has my games on it, but I don't know if there is an email registered to it, so whenever I try to login to the origin website, I can't.  Then, when I log in with my email, I don't have any games on my account.  Does this have anything to do with it?

Thanks!

pc

1 Reply

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @Penguincastle2 I would recommend correcting the Origin login issue first and the other issue may correct itself. Origin user accounts can NOT be accessed in this public open forum. You will have to contact EA customer service to research this issue - link - EA customer service

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