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Anonymous's avatar
Anonymous
11 years ago

APPCRASH on game start - Why isn't this probelm getting attention?!

I have seen many posts about similar if not identical issues and have not seen many helpful responses. I have tried many of the suggestions found online and in this forum. I have also tried starting numerous support chat sessions and never get in touch with a support representative.

This has been very frustrating!!! I would appreciate a help from EA.


If I try to launch the game (through Origin or directly) I get a message stating that "The Sims 4 hast stopped working".

Here are the problem details:

Spoiler

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    TS4.exe
  Application Version:    1.0.625.10
  Application Timestamp:    53ed5fc4
  Fault Module Name:    TS4.exe
  Fault Module Version:    1.0.625.10
  Fault Module Timestamp:    53ed5fc4
  Exception Code:    c000001d
  Exception Offset:    01a52a57
  OS Version:    6.3.9600.2.0.0.272.7
  Locale ID:    1033
  Additional Information 1:    1c76
  Additional Information 2:    1c767db096f26f8d53753739ede8b5ef
  Additional Information 3:    5443
  Additional Information 4:    544394e01c6dfbc8c7d6ab0b8b4a9958
pc

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  • Anonymous's avatar
    Anonymous
    11 years ago

    DXDiag information (Part 2):

    Spoiler
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 580
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 580
               DAC type: Integrated RAMDAC
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15843842&REV_A1
         Display Memory: 19288 MB
       Dedicated Memory: 2954 MB
          Shared Memory: 16333 MB
           Current Mode: 1920 x 1200 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: DELL U2410
             Monitor Id: DELF015
            Native Mode: 1920 x 1200(p) (59.950Hz)
            Output Type: DVI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3750 (English)
         Driver Version: 9.18.13.3750
            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.3
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 3/27/2014 08:45:52, 17467048 bytes
            WHQL Logo'd: No
        WHQL Date Stamp: None
      Device Identifier: {D7B71E3E-53C0-11CF-5455-89351CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1080
              SubSys ID: 0x15843842
            Revision ID: 0x00A1
     Driver Strong Name: oem4.inf:0f066de31c0abd16:Section158:9.18.13.3750😛ci\ven_10de&dev_1080
         Rank Of Driver: 00DA2001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
            DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

              Card name: NVIDIA GeForce GTX 580
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 580
               DAC type: Integrated RAMDAC
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15843842&REV_A1
         Display Memory: 19288 MB
       Dedicated Memory: 2954 MB
          Shared Memory: 16333 MB
           Current Mode: 1920 x 1200 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: DELL U2410
             Monitor Id: DELF015
            Native Mode: 1920 x 1200(p) (59.950Hz)
            Output Type: DVI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3750 (English)
         Driver Version: 9.18.13.3750
            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.3
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 3/27/2014 08:45:52, 17467048 bytes
            WHQL Logo'd: No
        WHQL Date Stamp: None
      Device Identifier: {D7B71E3E-53C0-11CF-5455-89351CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1080
              SubSys ID: 0x15843842
            Revision ID: 0x00A1
     Driver Strong Name: oem4.inf:0f066de31c0abd16:Section158:9.18.13.3750😛ci\ven_10de&dev_1080
         Rank Of Driver: 00DA2001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
            DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

              Card name: NVIDIA GeForce GTX 580
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 580
               DAC type: Integrated RAMDAC
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15843842&REV_A1
         Display Memory: 19288 MB
       Dedicated Memory: 2954 MB
          Shared Memory: 16333 MB
           Current Mode: 1920 x 1200 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: DELL U2410
             Monitor Id: DELF015
            Native Mode: 1920 x 1200(p) (59.950Hz)
            Output Type: DVI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3750 (English)
         Driver Version: 9.18.13.3750
            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.3
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 3/27/2014 08:45:52, 17467048 bytes
            WHQL Logo'd: No
        WHQL Date Stamp: None
      Device Identifier: {D7B71E3E-53C0-11CF-5455-89351CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1080
              SubSys ID: 0x15843842
            Revision ID: 0x00A1
     Driver Strong Name: oem4.inf:0f066de31c0abd16:Section158:9.18.13.3750😛ci\ven_10de&dev_1080
         Rank Of Driver: 00DA2001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
            DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
  • Anonymous's avatar
    Anonymous
    11 years ago

    DXDiag information (Part 3):

    Spoiler
              Card name: NVIDIA GeForce GTX 580
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 580
               DAC type: Integrated RAMDAC
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15843842&REV_A1
         Display Memory: 19288 MB
       Dedicated Memory: 2954 MB
          Shared Memory: 16333 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: TD2220
             Monitor Id: VSC052C
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3750 (English)
         Driver Version: 9.18.13.3750
            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.3
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 3/27/2014 08:45:52, 17467048 bytes
            WHQL Logo'd: No
        WHQL Date Stamp: None
      Device Identifier: {D7B71E3E-53C0-11CF-5455-89351CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1080
              SubSys ID: 0x15843842
            Revision ID: 0x00A1
     Driver Strong Name: oem4.inf:0f066de31c0abd16:Section158:9.18.13.3750😛ci\ven_10de&dev_1080
         Rank Of Driver: 00DA2001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
            DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
  • Anonymous's avatar
    Anonymous
    11 years ago

    DXDiag information (Part 4):

    Spoiler
    -------------
    Sound Devices
    -------------
                Description: Analog out 1-2 (Mackie Onyx-i)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: AVC\Loud_Technologies_Inc.&Onyx-i&TYP_1&ID_0
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: No
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                Other Files:
            Driver Provider: LOUD Technologies Inc.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: Speaker (Sound Blaster X-Fi Surround 5.1 Pro)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: USB\VID_041E&PID_30DF&REV_0100&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: ksaud.sys
             Driver Version: 6.00.0001.0462 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: No
              Date and Size: 9/13/2011 14:45:06, 1588608 bytes
                Other Files:
            Driver Provider: Creative Technology Ltd.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: Line 1/2 (M-Audio MobilePre)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: USB\VID_0763&PID_200F&REV_0103&MI_00
            Manufacturer ID: 239
                 Product ID: 65535
                       Type: WDM
                Driver Name: MAudioMobilePre.sys
             Driver Version: 5.10.0000.5131 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: No
              Date and Size: 9/2/2009 14:29:08, 187912 bytes
                Other Files:
            Driver Provider: M-Audio
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: SPDIF-Out (Sound Blaster X-Fi Surround 5.1 Pro)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: USB\VID_041E&PID_30DF&REV_0100&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: ksaud.sys
             Driver Version: 6.00.0001.0462 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: No
              Date and Size: 9/13/2011 14:45:06, 1588608 bytes
                Other Files:
            Driver Provider: Creative Technology Ltd.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: TD2220-3 (NVIDIA High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: nvhda64v.sys
             Driver Version: 1.03.0030.0001 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 11/28/2013 09:38:18, 197408 bytes
                Other Files:
            Driver Provider: NVIDIA Corporation
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Analog in 1-2 (Mackie Onyx-i)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Line-In/Mic-In (Sound Blaster X-Fi Surround 5.1 Pro)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: ksaud.sys
             Driver Version: 6.00.0001.0462 (English)
          Driver Attributes: Final Retail
              Date and Size: 9/13/2011 14:45:06, 1588608 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 7-8 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 9-10 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 5-6 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 13-14 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Line 1/2 (M-Audio MobilePre)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MAudioMobilePre.sys
             Driver Version: 5.10.0000.5131 (English)
          Driver Attributes: Final Retail
              Date and Size: 9/2/2009 14:29:08, 187912 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 15-16 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: What U Hear (Sound Blaster X-Fi Surround 5.1 Pro)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: ksaud.sys
             Driver Version: 6.00.0001.0462 (English)
          Driver Attributes: Final Retail
              Date and Size: 9/13/2011 14:45:06, 1588608 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 3-4 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Analog in 11-12 (Mackie Onyx-i)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: MackieAudio64.sys
             Driver Version: 1.09.0000.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2010 20:09:20, 218592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

    ---------------------
    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: AV/C Tape Recorder/Player
                   Location: n/a
               SymbolicLink: \\?\avc#ven_2011&mod_0&typ_4&id_0&dv#768b011501112000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
               Manufacturer: Generic
                 HardwareID: AVC\VEN_2011&MOD_0&TYP_4&ID_0&DV,AVC\VEN_2011&MOD_0&TYP_4&DV
                 DriverDesc: AVC Compliant DV Tape Recorder/Player
             DriverProvider: Microsoft
              DriverVersion: 6.3.9600.16384
          DriverDateEnglish: 6/21/2006 00:00:00
        DriverDateLocalized: 6/21/2006 12:00:00 AM
                    Service: MSDV
                      Class: Image
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-768B-011501112000}
                ProblemCode: No Problem
      BusReportedDeviceDesc: AV/C Tape Recorder/Player
                     Parent: 61883\2011&0&10001\768B01151112000
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: n/a
                      Stack: \Driver\ksthunk,\Driver\MSDV,\Driver\Avc
          ContainerCategory: Imaging

    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Cordless Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: American Power Conversion USB UPS
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x051D, 0x0003
            FF Driver: n/a

          Device Name: OpticalTouchScreen
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x0408, 0x3008
            FF Driver: n/a

          Device Name: Cordless Device
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: Microsoft eHome Infrared Transceiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: MotioninJoy Virtual Game Controller
             Attached: 1
        Controller ID: 0x1
    Vendor/Product ID: 0x8888, 0x0308
            FF Driver: MijFrc.dll
       FF Driver Date: 12/7/2011 19:42:28
    FF Driver Version: 5.08.0141.0000
       FF Driver Size: 328712 bytes

          Device Name: 3Dconnexion KMJ Emulator
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0xBEEF, 0x046D
            FF Driver: n/a

          Device Name: Microsoft eHome Infrared Transceiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: Microsoft eHome Infrared Transceiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
            FF Driver: n/a

          Device Name: Microsoft eHome Infrared Transceiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x006D
            FF Driver: n/a

          Device Name: Cordless Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: Cordless Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: Cordless Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C2D
    | Matching Device ID: USB\ROOT_HUB20
    | Service: usbhub
    | Driver: usbhub.sys, 5/31/2014 06:07:08, 419672 bytes
    | Driver: usbd.sys, 5/31/2014 06:07:07, 27480 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: USB\Class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 5/31/2014 06:07:08, 419672 bytes
    | | Driver: usbd.sys, 5/31/2014 06:07:07, 27480 bytes
    | |
    | +-+ Generic USB Hub
    | | | Vendor/Product ID: 0x05E3, 0x0610
    | | | Location: Port_#0002.Hub_#0005
    | | | Matching Device ID: USB\Class_09
    | | | Service: usbhub
    | | | Driver: usbhub.sys, 5/31/2014 06:07:08, 419672 bytes
    | | | Driver: usbd.sys, 5/31/2014 06:07:07, 27480 bytes
    | | |
    | | +-+ USB Input Device
    | | | | Vendor/Product ID: 0x0408, 0x3008
    | | | | Location: Port_#0003.Hub_#0009
    | | | | Matching Device ID: USB\Class_03
    | | | | Service: HidUsb
    | | | | Driver: hidusb.sys, 3/6/2014 05:24:15, 33280 bytes
    | | | | Driver: hidclass.sys, 3/6/2014 05:24:41, 111616 bytes
    | | | | Driver: hidparse.sys, 8/22/2013 07:40:26, 32512 bytes
    | | | |
    | | | +-+ HID-compliant touch screen
    | | | | | Vendor/Product ID: 0x0408, 0x3008
    | | | | | Matching Device ID: HID_DEVICE_UP:000D_U:0004
    | | | | |
    | | | +-+ Microsoft Input Configuration Device
    | | | | | Vendor/Product ID: 0x0408, 0x3008
    | | | | | Matching Device ID: HID_DEVICE_UP:000D_U:000E
    | | | | | Service: MTConfig
    | | | | | Driver: MTConfig.sys, 8/22/2013 07:37:36, 13312 bytes
    | | | | |
    | | | +-+ HID-compliant mouse
    | | | | | Vendor/Product ID: 0x0408, 0x3008
    | | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | | | | | Service: mouhid
    | | | | | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | | | | | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Logitech HID-compliant Unifying keyboard
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid\vid_046d&class_0000001a&col01
    | Lower Filters: LHidFilt
    | Service: kbdhid
    | Driver: LHidFilt.Sys, 5/23/2013 02:12:50, 76568 bytes
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    | Driver: LkmdfCoInst.dll, 5/23/2013 02:12:52, 1843992 bytes
    |
    + HID Keyboard Device
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x8888, 0x0208
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + HID Keyboard Device
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + HID Keyboard Device
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x8888, 0x0208
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + Logitech HID-compliant Unifying keyboard
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid\vid_046d&class_0000000e&col01
    | Lower Filters: LHidFilt
    | Service: kbdhid
    | Driver: LHidFilt.Sys, 5/23/2013 02:12:50, 76568 bytes
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    | Driver: LkmdfCoInst.dll, 5/23/2013 02:12:52, 1843992 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + HID Keyboard Device
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    |
    + Logitech HID-compliant Unifying Mouse
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid\vid_046d&class_0000000e&col02
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    | Driver: LHidFilt.Sys, 5/23/2013 02:12:50, 76568 bytes
    | Driver: LMouFilt.Sys, 5/23/2013 02:12:52, 59160 bytes
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    | Driver: LkmdfCoInst.dll, 5/23/2013 02:12:52, 1843992 bytes
    | Driver: LMouFiltCoInst.dll, 5/23/2013 02:12:54, 53016 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    |
    + HID-compliant mouse
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x8888, 0x0108
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    |
    + HID-compliant mouse
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x8888, 0x0108
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
  • Hroun_88's avatar
    Hroun_88
    11 years ago

    An EA community manager has pointed out that errors in Windows 8.1 can relate to shell replacements that modify the core of Windows, such as Start8.

    I see you have an error code for XMBC before the TS4 errors, which is a media centre? Is it possible to deactivate XMBC and try to run the game again to see if it is that causing the problems? 🙂

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks for your suggestions. I am not using a start screen replacement. XBMC is installed but not running when launching the game.

  • Anonymous's avatar
    Anonymous
    11 years ago

    It's got nothing to do with shell replacements. I had one of them say that to me but I have NOTHING like that installed. Truth is they don't have a clue why such large numbers of people are having problems just loading the game.

  • lauriej0823's avatar
    lauriej0823
    11 years ago

    i have the same problem however the game doesn't crash and i am able to play but when i load game and it gets to main screen there is message i am offline then mouse turns blue and then i get next screen.

    Faulting application name: TS4.exe, version: 1.0.625.10, time stamp: 0x53ed5fc4

    Faulting module name: TS4.exe, version: 1.0.625.10, time stamp: 0x53ed5fc4

    Exception code: 0xc000001d

    Fault offset: 0x01a52a57

    Faulting process id: 0x141c

    Faulting application start time: 0x01cfc938df420cd3

    Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe

    Faulting module path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe

    Report Id: 2287dca8-352c-11e4-bed9-902b34ebc739

    Faulting package full name:

    Faulting package-relative application ID:

    i also have this message as well

    Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program The Sims™ 4 because of this error.

    Program: The Sims™ 4

    File:

    The error value is listed in the Additional Data section.

    User Action

    1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.

    2. If the file still cannot be accessed and

    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.

    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.

    3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.

    4. If the problem persists, restore the file from a backup copy.

    5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

    Additional Data

    Error value: 00000000

    Disk type: 0

    yes i have 8.1 but i dont have any different start screens.

    dxdiag  report

    ------------------
    System Information
    ------------------
    Time of this report: 9/5/2014, 14:55:53
           Machine name: LAURIE-PC
       Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140723-2018)
               Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
           System Model: h8-1534
                   BIOS: v8.10
              Processor: AMD FX(tm)-6200 Six-Core Processor              (6 CPUs), ~3.8GHz
                 Memory: 10240MB RAM
    Available OS Memory: 10032MB RAM
              Page File: 5154MB used, 6412MB available
            Windows Dir: C:\WINDOWS
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 120 DPI (125 percent)
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.03.9600.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon HD 7570
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon Graphics Processor (0x675D)
               DAC type: Internal DAC(400MHz)
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_1002&DEV_675D&SUBSYS_90BD1B0A&REV_00
         Display Memory: 6897 MB
       Dedicated Memory: 2033 MB
          Shared Memory: 4864 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: ViewSonic VX2450 Series
          Monitor Model: VX2450 SERIES
             Monitor Id: VSCE226
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: DVI
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1230 (English)
         Driver Version: 13.152.0.0
            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.3
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Supported by Graphics driver
    Hybrid Graphics GPU: Not Supported
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 9/3/2013 11:03:22, 1233080 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71EE2-241D-11CF-747C-B7B0BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x675D
              SubSys ID: 0x90BD1B0A
            Revision ID: 0x0000
     Driver Strong Name: oem128.inf:cb0ae4141dbf8a7c:ati2mtag_NI:13.152.0.0😛ci\ven_1002&dev_675d&subsys_90bd1b0a
         Rank Of Driver: 00DA0001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
            DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD 
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    ---------------
    Diagnostics
    ---------------

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket 73453927520, type 1

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: TS4.exe

    P2: 1.0.625.10

    P3: 53ed5fc4

    P4: TS4.exe

    P5: 1.0.625.10

    P6: 53ed5fc4

    P7: c000001d

    P8: 01a52a57

    P9:

    P10:


    +++ WER1 +++:
    Fault bucket , type 0

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: TS4.exe

    P2: 1.0.625.10

    P3: 53ed5fc4

    P4: TS4.exe

    P5: 1.0.625.10

    P6: 53ed5fc4

    P7: c000001d

    P8: 01a52a57

    P9:

    P10:


    +++ WER2 +++:
    No Data
    +++ WER3 +++:
    No Data
    +++ WER4 +++:
    No Data
    +++ WER5 +++:
    No Data
    +++ WER6 +++:
    No Data
    +++ WER7 +++:
    No Data
    +++ WER8 +++:
    No Data
    +++ WER9 +++:
    No Data

  • Anonymous's avatar
    Anonymous
    11 years ago

    Same PB for me Working 2 days 24 on 24 .. no solution

    Signature du problème　:

    Nom d’événement de problème: APPCRASH

    Nom de l’application: TS4.exe

    Version de l’application: 1.0.671.10

    Horodatage de l'application: 54096859

    Nom du module par défaut: TS4.exe

    Version du module par défaut: 1.0.671.10

    Horodateur du module par défaut: 54096859

    Code de l’exception: c000001d

    Décalage de l’exception: 01a53a08

    Version du système: 6.0.6002.2.2.0.272.7

    Identificateur de paramètres régionaux: 1036

    Information supplémentaire n°　1: 3a7d

    Information supplémentaire n°　2: 336dfe21b6b7c379c9fdb164b5354f53

    Information supplémentaire n°　3: a25e

    Information supplémentaire n°　4: 381e5efe1f2a3128f503422fec10b180

     I am sorry System is in French But the Pb is Exeption Code c000001d

    Good Luck and Thanks

  • Anonymous's avatar
    Anonymous
    11 years ago

    Could someone from EA please look at this post and reply?

About The Sims 4 Technical Issues - PC

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