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crinrict's avatar
crinrict
Hero+
7 years ago

[ARCHIVED] Questions regarding drop of 32 bit OS Support/Legacy Edition

UPDATE The legacy edition is no longer supported.  As most have probably seen, EA/Maxis is dropping support for 32 bit Windows Operating systems (note: There was never a 32 bit version for ...
pc
crinrict's avatar
crinrict
Hero+
6 years ago
@phantom_dragon16 Did you download the legacy edition ? You should be able to launch the normal one.

If you start the game, what does it say in your task manager ? Sims 4 legacy or Sims 4 64 bit ?

@shreeree08 Do you also have no option to switch back as shown in the FAQ post ?
shreeree08's avatar
shreeree08
6 years ago

No i have the option to switch and no matter which option I put the computer on sims wont launch, It also made me download the legacy edition despite having a 64bit  and gives me an error code when I  go to launch the game.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @shreeree08 And you're on PC ? What error code are you getting ?
    • shreeree08's avatar
      shreeree08
      6 years ago

      yes I am on a PC and the error i'm receiving is

      "TS4-X64.exe-Application error"

      "The application was unable to start correctly (0xc0000007b) " 

      • crinrict's avatar
        crinrict
        Hero+
        6 years ago
        @shreeree08 I think it's best if you made your own thread for this. Easier to troubleshoot.

        Could you include as much details as possible and and post your DxDiag as well as a screenshot of the error message (sounds like a windows one and not a game one )

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