um hi, i have a windows ten and a 64bit PC and i still download legacy but it wouldn't let me play but, its not working. like i am pressing play button and like it wouldn't work, and i tried to clear my cache i couldn't exit origin because it said Sims is running but it wasn't. please help me ☹️
On 64-bit I don't get any messages or certain errors other than it opening for 3 seconds then closing without saying anything and sometimes nothing occurs when I attempt to open the game
On 32-bit/legacy I have no errors whatsoever
@sheryl380 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Here, I think I did it right:
Earlier last month I was forced to download the legacy version and was unable to get the original game back despite my system meeting the requirements, and when I attempt to open the regular game it closes right away or just doesn't open. I'm not sure if I missed an update since then or it has something to do with my mods, but I still can't open the 64-bit game.
Sorry, I replied a bit late to another reply. But I haven't really opened the game since then.
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