Good morning. I purchased three expansion packs for The Sims 4 (Snowfall, Wedding Stories, Toddlers) using Paysafecard. The expansion pack folders (EP10, GP11, SP12) are visible in the game files on the hard drive, but the game says in the main menu that the expansion packs are not installed. I've already repaired the game, cleared the EA App cache, and reinstalled the game, but the problem persists. Please check the permissions for these expansion packs on my account.
oliweczka599 Please open Marketplace > My Collection and see whether the packs are listed as deactivated. If so, you can reenable them with the Pack Selection button.
I am also having the same issue for the error that I am receiving is as follows: world not installed when this pack has finished downloading restart the Sims 4 to install it.
I have cleared the cache I have uninstalled the base game and all packs and reinstalled them I have also repaired them as well with no luck.
The packs in question are Cats and Dogs, Stranger Ville, For rent, and Jungle adventure please help.
