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dnoik's avatar
dnoik
Rising Rookie
8 years ago
Solved

Audio coming from opposite direction

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? All of them except Toddler Stuff, as of the Jungle Adventures release
Steps: How can we find the bug ourselves? I have no clue. It started happening after a massive audio malfunction in which many sound would play at once on startup (I hadn't really installed or messed with anything recently). I closed the game, deleted the cache files (just two files, nothing problematic) and after restarting, every game file had this issue.
What happens when the bug occurs? Audio comes from the opposite direction to the camera. If a sim is talking or a stereo is playing on the right of the screen the sound would come from the left. If you then move to the opposite side, the direction is also inverted. Every sound in the game is affected by this, and also in every save file.
What do you expect to see? The sound coming from the same direction as the source is located.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

I had recently installed the Master Controller mod but never got to use it. Nothing happened for two or three game sessions and on the following one, when the audio malfunction happened, i deleted the files when clearing the cache. The issue remained though.

  • Is Sims the only game/application you have issues with ?

5 Replies

  • Did you try repairing the game or maybe even reinstall as well ?
  • dnoik's avatar
    dnoik
    Rising Rookie
    8 years ago

    Repairing didn't help and we had hoped to find a solution other than reinstalling because that requires a lot of time; we'll try in a few days if that's all there's left to do though. Thank you for your answer.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    I'm a bit unsure what other suggestions to make.

    Did you rename the entire user folder and see if it occurs like that as well ?

    Tempted to move this to tech as maybe some of the people there have more suggestions.
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Is Sims the only game/application you have issues with ?
  • dnoik's avatar
    dnoik
    Rising Rookie
    8 years ago

    You know, you actually made me check The Sims 3 and then I've realized I've been wearing my headphones the other way around since this morning. Thank you for your patience, I'll go hide under a rock now

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