Forum Discussion

TeressaFaye723's avatar
3 years ago

Bathroom clutter kit not showing in build and buy

I purchased the bathroom clutter kit and it shows I own it on the EA app as well as on the main title screen in game.  When I open an old game or start a new game the kit isn't showing in the build and buy.  

1 Reply

  • roberta591's avatar
    roberta591
    Hero (Retired)
    3 years ago

    @TeressaFaye723  Are you playing on a pc? Are you using the EA app?

    - click my collection

    - click the Sims 4 icon

    - click manage

    - click manage add-ons

    - on top tou should see the pack with a download btton

    - click the download button

    - in the lower left of the windows you should see the download progress

    - when the download is complate and pack is installed close the manage add-ons window

    - click play