Black screen after loading, Sims cursor visible
Hello,
I have encountered an issue which I've seen other people have as well, though I can't seem to figure out how to fix it in my case (DxDiag is attached). I have already tried repairing the game and reinstalled it, but the issue remains.
Common tips I've found online included deleting mods, which I do not have, and deleting cache, to which I can't find the file.
Everything worked fine up until yesterday, the only thing I did was trying to create a new household. I've added some CCs to my library for that, via the Sims 4 gallery. I was unable to apply some freshly added tattoos from the gallery to my Sims. To fix that, I tried enabling mods in the main setting and closed out of the game to see if I could use them then, after which the issue occured for the first time. I thought that at least reinstalling everything would work, but apparently not...
Help would be appreciated!
ba228863149a4db7 Please remove your Mods folder and try again. Custom content can also cause this issue. And if that doesn't help, remove the most recent save from Documents > Electronic Arts > The Sims 4 > saves and try yet again. In the past, saves with certain tattoos have prevented the game from loading properly, but only when the save in question was the most recent one.
If that doesn't help either, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
There's nothing in your dxdiag that points to a specific reason the game wouldn't load properly. That's hardly definitive, but it does suggest that the problem isn't system-wide.
