Black Screen with Music and Cursor
New issue. Sims 4 goes to a black screen, with music and in-game cursor, when getting tot he main menu. I was not doing this last week. Win 10 up to date. Radeon card drivers up to date. Repair...
Forum Discussion
@Player_nrnm1hpo
My post was addressed to @Sofifa57 but I understand your nervousness well. For now, we do not know what may be the cause of this error, so we need as many diagnoses as possible
UPDATE: After putting my system up to date on everything. It seems I cannot play any video now. Worked a few hours ago, but not now. This includes Vudu online...
UPDATE: I reverted to an older video driver and I play video but the Sims 4 issue is still the same. I'm not sure what changed from last week when it was working except a Windows 10 update.
Try to uninstall the latest Windows update > Reboot > Test.
If that don't helps, preform a clean boot and test the Game in clean boot mode.
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- EA_Cade11 months ago
Community Manager
