Forum Discussion

DalilaO's avatar
7 years ago
Solved

Blank manage employee screen at vet clinic

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1220
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? My current saved game does not allow me to manage employees/hire new employees at my vet clinic. The screen is blank. I have tried to buy other businesses and there is no issue. I have an issue only with my vet clinic. Before all of this occurred, I did install a mod, which allowed me to hire more than 3 employees. And I did hire an extra employee. I removed the mod and all of my custom content when I realized there was an issue with the managing employees option. I have removed all mods and custom content. I have tried moving my Sims 4 folder to my desktop. I have also tried selling and rebuying the vet clinic, as well as reinstalling the game. Nothing seems to work.
What happens when the bug occurs? The manage employee screen is blank.
What do you expect to see? I expect to see current employees and new employees I can hire, along with the option to fire employees, etc.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I have attached a file that shows the issues I have. 

  • Hi @DalilaO

    tried some things on your save and can replicate the empty list. It seems connected to that household though. Everyone else can buy a clinic and hire vets just fine.

    So you can either not have employees with that particular household or you can try this workaround (which has a few disadvantages)

    1. Have a random Sim move in with your Sim or create a new one
    2. Move your Sim and the dog to a NEW household
    3. Delete the old household (hence pick a Sim you don't care about)
    4. Re-buy your house with the new household (you will probably need to cheat yourself some money)
    5. Buy a vet clinic. It should now work again.

    You'll keep all your relationships, your career and inventory

    You'll loose all collection (but as you don't have that much collected, I don't think that's a major draw-back) and you'll also loose all your perk points you have accumulated. There might be other stuff that's still with the old household so you maybe need to do some inventory moving around before you do this steps.

    I can't guarantee that the issue doesn't come back but I do think it was related to that mod you tried.

7 Replies

  • Hi @DalilaO

    does it work when you start a new save for testing purposes ? What happens if you try a different household ? Are they able to hire employees ?

    Does sound like the mod is still messing up something.

  • DalilaO's avatar
    DalilaO
    7 years ago

    Hello @crinrict

    Yes it works when I start a new save and for different households. For my current save with the vet clinic, it works on other businesses like stores, but just not my vet clinic. 

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Can you try if a different clinic works ? Maybe bulldoze the lot and place another one (save the current one to the library if you care about it)

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Do you maybe have a backup from before you put the mod in ?

    Really do think this is some kind of mod corruption and not a EA bug

    I can take a look at your save if I can duplicate the error if you want.

    Just upload the save to google drive, dropbox or onedrive and PM me the link.

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Hi @DalilaO

    tried some things on your save and can replicate the empty list. It seems connected to that household though. Everyone else can buy a clinic and hire vets just fine.

    So you can either not have employees with that particular household or you can try this workaround (which has a few disadvantages)

    1. Have a random Sim move in with your Sim or create a new one
    2. Move your Sim and the dog to a NEW household
    3. Delete the old household (hence pick a Sim you don't care about)
    4. Re-buy your house with the new household (you will probably need to cheat yourself some money)
    5. Buy a vet clinic. It should now work again.

    You'll keep all your relationships, your career and inventory

    You'll loose all collection (but as you don't have that much collected, I don't think that's a major draw-back) and you'll also loose all your perk points you have accumulated. There might be other stuff that's still with the old household so you maybe need to do some inventory moving around before you do this steps.

    I can't guarantee that the issue doesn't come back but I do think it was related to that mod you tried.

  • DalilaO's avatar
    DalilaO
    7 years ago

    I will go ahead and try that! Thank you so much again!!

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