@alicewalpurgis
This is an error caused by the mods. Removing mods is not enough.
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder
Fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.
Then copy from desktop your mods and CC and paste it in the new mods folder.
First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method
If it will not work then we'll try another method later
I don't work for EA
Hi there,
I apologise for taking so long to reply - personal circumstances. I had no time to test the game out and check if it worked. And unfortunately, now that I have, it still refuses to load households, even without any mods and a deleted cache file. I'm guessing from this it will probably mean I will need to create an entirely new save?
Hi there! Thank you for your reply. Just to be absolutely clear (as I've tried everything so I think I will just have to reinstall the game), is the advice of reinstalling the game given after assuming that, actually, the whole game itself is corrupted? My issues seem to be stemming from getting a blue box over household pictures after I try to load them, and even when I tried to check mods, I deleted one mod that seemed to be an issue, only for the game to fail again because of a different mod which clearly wasn't an issue the first time. Like it's simply spreading through my mods folder.
Sorry to ask, as I know you aren't part of the EA team, but is it actually possible for mod files to become corrupted and need replacing? Though I will go ahead with reinstalling the game, I'm just trying to understand what exactly might be causing the issue. The problem seems to be inconsistent.
@alicewalpurgis
You have to check the game in a virgin game, in a new game folder without mods if it will work. You did not say whether the new game - without mods in a new game folder - had this error too
If so, then you should reinstall the game.
If no: just check if your mods are up to date before you put them in the game. Sometimes, however, mods collide with each other and will not work properly if they are next to each other in the game.
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