Bought The Sims 4 but it's not showing up in my library.

I created a new account yesterday and bought The SIms 4 with the Get to work bundle. It's been a day and i have not received my game yet. it's not showing in my library or any where. i have checked m...

jpkarlsen

Hero (Retired)

9 years ago

Hi @Supreeya20

There was an issue with the servers yesterday. Do you still have the problem today?

Anonymous
9 years ago
I still have the problem. The game have not shown up in my library yet. This is BS, I don't expect this from EA. And the live chat don't work for *.
- crinrict
  Hero+
  9 years ago
  Bundle ? What kind of bundle did you buy ?
  
  This: https://www.origin.com/deu/en-us/store/the-sims/the-sims-4/addon/the-sims-4-bundle--get-to-work-outdoor-retreat-luxury-party-stuff ?
  
  That doesn't contain the base game. Just the EP, a game pack and a stuff pack
  
  Or did you buy a bundle on Amazon ?
- jpkarlsen
  Hero (Retired)
  9 years ago
  Start Origin and Click Games then Reload Game Library. See if that helps.