Brand New PC Sims 4 keeps crashing
Hi, I recently purchased a brand new PC for the purpose of playing the Sims 4. I have brand new install with no CC and the game keeps crashing. Please help!! This is the exact PC I have: https://ww...
Forum Discussion
@Kyllexx Is there any pattern to the crashing, for example during a travel transition or when you're playing on a certain lot? Let me know if you can think of anything at all.
In the interim, please try playing in a clean boot.
Leave the EABackgroundService enabled, which the EA App needs to run, but disable everything else as described. When you reboot, go through the Task Manager's background procesess list shutting down everything that doesn't absolutely need to be enabled: anything from MSI Afterburner to RGB software might still be active. If you accidentally kill the wrong process and it doesn't restart on its own, just reboot your computer again. Please also put the EA App in offline mode before launching the game.
There is no pattern to the crashing and unfortunately it seems to be happening quicker and quicker the more I play. When I first got this PC I could play for a couple hours before it crashed. I figured it was CC related so I took out all the CC and it was still crashing, and it started happening sooner after booting up the game, 20-30 minutes. I then completely removed the Sims 4 folder to start the game fresh and now I can't play for 10 minutes without it crashing.
I have not tried the clean reboot yet but will be trying that as soon as I get the chance.
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