my old laptop is now toasted, cant use it any more. problem is I cant seem to download another copy of sims4 (without deleting the old copy) is there any way around this??
You need Windows to download the game. Only Mac and Windows are supported, and I understand Chromebooks have their own OS....
Just log in to the account you used to first install the game with, in your 'My Game Library' the game should be ready to get installed.
@olliroc What was your old laptop and is your now computer a Chromebook?
@olliroc What was your old computer? Where are you trying to download from?
You need Windows to download the game. Only Mac and Windows are supported, and I understand Chromebooks have their own OS....
Community AdminJust to confirm, The Sims 4 won't run on a chromebook, you need a Windows or Mac machine.
If you get access to another machine you should have the option to install again, there's no need to uninstall old versions. I personally have my Sims 4 installed on 3 machines.
Community Manager
