C++ Redistributable Installation issue
So this all started off with me not seeing drop-down menus in Sims 4. I was told to remove old distributables and attempt to install new ones (2010 and 2013), drivers appear to be up-to-date, updatin...
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Try to download the files directly from Microsoft. Both x64 and x86 are needed:
https://www.microsoft.com/en-us/download/details.aspx?id=13523
https://www.microsoft.com/en-us/download/details.aspx?id=5555
https://support.microsoft.com/en-us/help/4032938/update-for-visual-c-2013-redistributable-package
Also run SFC /scannow
It seems like I need to put them in a specific spot but if that's the case, I'm not certain where. Can you help me out with that?
You just need to run the executables when you have downloaded them.
This might be the thousandth time I've tried it but it didn't work. It had said the things set up fine but I still can't even install Sims 4.
- @WarDragon72345 Could you try if the all in one installs: https://www.sereby.org/site/All%20in%20One%20Runtimes&lang=en
That didn't seem to do it, either.
@WarDragon72345 Sorry for making you jump through hoops at this point but if even the all-in-one doesn't install and it's not listed to uninstall, I'm a bit at loss.
There's also this link you could try: https://www.microsoft.com/en-us/download/details.aspx?id=26999Also maybe try a Windows repair.Maybe all is installed as it should be then and the issue that you can't install Sims 4 lies elsewhere.
Could you try starting Origin as administrator and see if it installs then ?
I think I may have found the problem. Each of my three hard drives had some installation of Origin on it and this problem arose after I got the third harddrive. I've received no errors yet when trying to reinstall Sims 4 but I'll let you know what happens.
Update: Surprise surprise. It didn't work and now I want to die.
(Posts merged by CM)
- @WarDragon72345 Did you completely uninstall Origin from all your drives and then reinstall it ?
Are you on an Windows Admin Account ?
Did you try my suggestion with starting Origin as administrator ? Yes, yes, and yes.
- @WarDragon72345 OK.
At this point I don't think it's an issue with the redistributables as such but with Origin or your setup.
Will tag @holger1405 to help you further with this. Thank you for your help. I'm currently working through one or two other solutions that have been given to me by other people.
It makes very little sense to troubleshot if you are changing settings suggested by others.
I simply don't know what the status quo inside your system is if you do.
So I would suggest that you let me know if this other solutions don't work.
Tag me with @holger1405
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