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- crinrict9 years agoHero+
You can contact a game advisor and see if they are willing to refund.
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor
I have the same problem I got a pack that I didn’t like and I haven’t had it for 24 hours and I was wondering if I can get a refund and y’all can remove that pack out of my game please and thank you.
- jpkarlsen3 years agoHero (Retired)
Please read the previous answer.
- EA_Solaire3 years ago
Community Manager
Hey all,
As this thread is now a bit older, it's been locked to prevent necro-posting.
For further information on refunds and what's eligible to be refunded, please read over the article here. Please note - Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.
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