Forum Discussion

petriav's avatar
petriav
9 years ago

Can I get a refund on a sims 4 game pack?

I bought a sims 4 game pack that i am not satisfied with and it has not been 24 hours yet. Do you know how I can get a refund for it? Since it is an add-on to sims 4, Origin doesn't see it as a "game...
pc
crinrict's avatar
crinrict
Hero+
9 years ago

You can contact a game advisor and see if they are willing to refund. 

Game advisors can be found through live chat or call-back

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor

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