Forum Discussion

PaatB's avatar
PaatB
6 years ago
Solved

Cannot connect to Gallery

Cannot connect to the Gallery online
pc
  • SimQARobo's avatar
    SimQARobo
    6 years ago

    Edited: If anyone is experiencing issues to connect to the Gallery and you don't see any recent threads around it here, please, open a new thread to let us know.

    Hello.

    There was a Gallery maintenance earlier today that we hope helped with this issue. 

crinrict's avatar
crinrict
Hero+
6 years ago

@EdenBee2006 The gallery currently seems to have issues.

Not much you can do at your side.

EDIT: Putting Origin in offline mode and then back to online also made the gallery work for me again.

Accepted this as temp solution for visibility.

Please post if it doesn't solve the issue for you.

Alcindha's avatar
Alcindha
New Adventurer
6 years ago

Hi !

I am French but I have the same issue. I can't access to my galery even if i repair the game or put Origin in offline mode and then back to online. Nonetheless, sometimes it works (I don't know why) but I can't delete uploads from my shared gallery. Those issues happened when I bought the DLC "Tiny House".

Thank you for your help !

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    6 years ago

    Hello.

    The team is currently looking into these Gallery connection issues.

    • SimQARobo's avatar
      SimQARobo
      Icon for EA Staff rankEA Staff
      6 years ago

      Hello again.

      We think the issue may be fixed now.

      EDIT: We are still looking into issues with the website gallery.

      • Molly4923's avatar
        Molly4923
        6 years ago

        Glad to hear this! I downloaded "Get to Work" just yesterday and I thought it was due to this. 

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