Forum Discussion

PaatB's avatar
PaatB
6 years ago
Solved

Cannot connect to Gallery

Cannot connect to the Gallery online
pc
  • SimQARobo's avatar
    SimQARobo
    6 years ago

    Edited: If anyone is experiencing issues to connect to the Gallery and you don't see any recent threads around it here, please, open a new thread to let us know.

    Hello.

    There was a Gallery maintenance earlier today that we hope helped with this issue. 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @PaatB are you seeing an error message of any kind when you try to connect to the gallery?


The more info we have the better we can help.

Darko

HelensLazyLots's avatar
HelensLazyLots
6 years ago

There is no error message popping up, it just thinks without anything happening and does not stop until you klick stay offline. 

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    6 years ago
    Is this still happening for you today @HelensLazyLots? Are you still able to connect when you put Origin in offline mode and then online again as you described some days ago?
    • HelensLazyLots's avatar
      HelensLazyLots
      6 years ago

      @EA_Mai Yesterday, wednesday, it did not work. I had to restart both game and origin to access gallery. Today, Thursday, gallery was online when starting the game. Being able to connect to gallery problem seem to be when the game feels like it, I have not been able to find a pattern or possible causes as to why gallery does not want to connect. 

    • JoeTrollsland19's avatar
      JoeTrollsland19
      6 years ago

      This issue is, and has been happening for me as well over the past few days.  At least the last 2, or 3.  I've repaired the game, and went into offline mode, and back into online mode with Origin, and nothing seems to help.

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