Greetings,
I recently installed Sims 4 again and now some of my ep, sp, gp's are missing. They said they've downloaded but when I start to play, it doesn't show up. Can anyone help me? I don't see a button to download.
Merged a few posts that seemed the same issue.
Manual reinstall of Origin would have been my next suggestion too.
Could you also all list your Windows Version ?
why can't you download it ? Are you getting any error messages ?
Recently I started playing sims 4 again and started redownloading my packs and expansions I have bought. I have installed one of my packs successfully but the rest didn’t. I was downloading city living and I turned off my pc before it wasn’t finished. Later I had checked sims 4 thinking it was downloaded but on the startup menu it stated above city living icon that it was “available to download” so I exited the game and went on to origin. Nothing was paused or downloaded. I went onto the sims 4 tab and clicked to more and expansion packs. Other threads had stated that “if you wanted to download your expansion packs go to the more tab and look for your pack and it should say download” of course I found city living, but all it said was “details” and “purchase as a gift” so I clicked details but it only brought me back to the sims 4 section where I had to do it all over again. It did this with my other packs too. I really want to finish downloading my packs so if any of you can help it would be greatly appreciated 🙂
just to be sure: You are on Windows ?
You're like the third of fourth person that has this issue. Wonder what's going on
May I ask where you bought the EP/SP/GP that you are missing ?
I am having the same issue and have a combination of bundles I bought in a shop and expansion pack I have downloaded!
Yes, sorry, downloaded thru origin. And I'm using windows 10.
You mention you bought a Sims 4 bundle from a shop. If it's an unauthorized seller, EA/Origin may disable the game code you purchased and won't be able to download it.
If you think this may be the case you will need to contact seller to see if you can get a refund.
Where to buy EA PC digital download games
https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/
Hi, I bought them all through Origin. I have all the packs besides the 'First Pet Stuff'... I'm using Windows 8.1. I even tried repairing the game but that doesn't even seem to work.
Community Manager
