Cannot get game to load
I was perfectly able to run my game until today. When loading, the screen will flash and then show a windowed box that is frozen. I have tried all the solutions I could find here, which leads me to e...
Forum Discussion
TheCitrusDragon The saves crashing the game is a known issue:
Crashes on Mainmenu | EA Forums - 12139111
Some players report that adding back their mods and custom content helps, updated versions where necessary of course. In particular, one cause of the problem is a missing cc tattoo that a sim had previously used. I don't know whether that's your issue, but that would be the place to start.
It's also possible that some of your saves are fine, so try adding back one at a time to see whether it loads. The Main Menu displays the preview for your most-recently-played save, and the game will crash if it can't load the preview, but that has nothing to do with your other saves.
Another potential way around the issue is to create a new save; no need to spend much time on it. Save your progress, quit, and move your old saves from the old folder to the new one. Make sure to renumber the newest save, that you just created, if it conflicts with one of your older saves.
Try again to load the game, and if you can get to the Main Menu, use Load Game to select an older save and play it. If the save is fine, you can continue playing it and save your progress; it might work again.
puzzlezaddict Interesting work around. I'll test that out tomorrow. But after examining the crash message and doing some research, my specific problem may well be that my Mac updated right before this problem started to MacOS Sequoia 15.5. The exception is bad access and the termination reason is "Namespace SIGNAL, Code 11 Segmentation fault: 11", meaning (if I'm understanding correctly) that the game is being prevented from accessing the memory associated with my save files, potentially because of something that changed in the update. Thank you for all your help--I really appreciate you taking the time to reply--but unfortunately this issue might be beyond the both of us and I might have to wait (for who knows how long) for an update from Sims or Apple. If anyone else is having the same issue as I am and are on a Mac, that could maybe be it.
Edit in case it's important: I don't have any custom content/mods and never have.
Featured Places
