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I have uninstalled and reinstalled The Sims 4 multiple times and I still receive the same 2 errors. I have no mods to the game at all. When I click to play the game, the 1st error message that pops up is "The system cannot find the file specified"
When I go to repair the game, and loads a 'repair' a few times, then the 2nd error message pops up "Failure to create folder: The EA app requires full control permissions to create this folder. Reach out to EA Help for more information."(then shows folder path, but I am unable to click into the folder.)
- jpkarlsen8 months agoHero (Retired)
Please see this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
- 7 months ago
Hi, I had the exact same problem and after reading the replies below about Avast I thought I’d have a look at my Anti Virus software. I use AVG and sure enough found ts4 file in there. Restored it and game loaded up straight away 🙂
- 7 months ago
How did you find this? I cannot seem to find how to look at the files in AVG.
- puzzlezaddict7 months agoHero+
@VixeyFox4 Here's a helpful guide:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html#avast
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