Can't access any CAS or build items with recently purchased kits and pack.
Since the move from Origin to EA app, I have not been able to access either of the two kits I have purchased or Eco Lifestyle, the expansion pack I purchased because of the sale. I've downloaded them, but absolutely none of the CAS, build items or the world for Eco Lifestyle shows up for me when I open a new save or a previously saved one. I've cleared my EA cache, deleted and then downloaded again both EA and Origin to see if that would work - none of this has. Has anyone else been having this issue and/or knows how to help me? I'm genuinely so frustrated at this point. I just want to play with the add-ons I've purchased and can't get a refund for now as it's been too long -.-. it shows I have downloaded them, tho they aren't showing up at all as added parts of my game.
@hocuswitch13 Please open the CAS Demo folder, as in, this one:
Program Files (x86)\Origin Games\The Sims 4 Create a Sim Demo
and look for folders for your missing packs. If you see them, follow the instructions in the thread I linked. If you're not seeing those folders, please post a screenshot.
X doesn't work as a placeholder, at least not for the purposes of this search. If the CAS Demo folder doesn't contain the missing packs' folders, please run a search for the exact pack names you're looking for.
