Can't access gallery?
Hi everyone! For the past few weeks, I haven't been able to access the Gallery. It never fully loads in-game, red "x"s show up on everything and thus, I'm unable to download anything. At first I thou...
Forum Discussion
@uncreativeirene A couple of things to try:
Delete the localthumbcache.package in your The Sims 4 folder (always do this when troubleshooting; I delete it every time I quit my play session). Deleting the cache is necessary after removing mods and CC.
Removing your mod folder is not the same as doing a full factory reset. Here is how to do a factory reset:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
Clear your browser cache
EA tips if you have connectivity issues:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-community-gallery-won-t-connect/m-p/6888102/highlight/true#M116471
Community Highlights
- EA_Cade9 months ago
Community Manager
