Can't ask Sim out

I am with you. It should always appear on the phone and stay there whenever you have 1 or more romantic interests. It should also always be available in the Romantic category when face to face. I really don't pay much attention to the Relationship panel. Right now I have 2 sims living on the same lot who are romantic only with each other and no one else. She is able to ask on date with her phone, and he is not. This is much better than how it was on my other computer. But yeah it is still weird. I will play it on this different computer until it finally breaks again. I appreciate your feedback and time so much. You have been very kind.

Edit: Ok upon logging back in they have both lost the phone interaction. I have used it before with a married couple. But they live on the same lot, so that is still playable. It simply makes me nervous as I play additional Sims. :P Thanks again!