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sarahwesselhoff's avatar
sarahwesselhoff
Not applicable
2 years ago

Can't buy sims packs

I have tried several times to buy sims 4 packs but my purchases will not go through. I have tried removing my debit cards and adding them back. I've tried adding another credit card but that doesn't ...
pc
simsyvie's avatar
simsyvie
Not applicable
2 years ago

I have the same problem. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@simsyvie 

Please provide the error message you're receiving when you try to make a purchase. 

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