I have been trying all afternoon, and even contacted EA help but to no avail. I just can't connect to the gallery even though it was working fine for me a few days ago. Origin is connected with no problems. I have already cleared my caches and disabled CC but nothing works.
@unxdyne @Cocounut @yanii96 @chelbotbuggy @MissManicPanic my gallery is working again, how about yours?
Hello,
this morning I was able to use tha gallery without a problem. Then when I tried again it said that I should connect and I tried but still aconnection didn't happen. All my options for online access are OK - both in the game menu and the Origin menu. Then I cleared the cache files - still couldn't connect; I reainstalled Origin - still couldn't connect; I reinstalled the game - still couldn't connect. Then I installed Origin and the game on another computer and from there I still coudln't connect. I checked my firewall settings - eveything is OK, my firewall doesn't block Origin or the game. Please help, I've tried everything and many hours passed and I still have this problem.
P.S. - I also repaired the game by right-clicking on it and it didn't help. I moved the Electronic Arts folder from My Documents to the desktop so the game could create a new one automatically but that too didn't help.
There seems to be some outage, I can't get in to the gallery as well. EA is aware.
Thanks so much for the response! I thought I was the only one.
2 and half days seems rather long. Could be you're having another issue, but it's hard to test when the gallery is currently down for some people.
I checked the online gallery and it's not working for me either. It says " Oops something has gone wrong! Please try again later." The message wasn't there earlier this day. And for the in-game gallery - I've tried everything possible - even installing The Sims on another computer and it didn't work. It's an EA problem I guess, users can't solve it...
There seems to be some outage, I can't get in to the gallery as well. EA is aware.
