2 years ago
Can't download and install Horse Ranch Expansion Pack
I have been trying for months to get horse ranch to download. my dad uninstalled the ea app I think and it did nothing and I have cleared the cache and repaired the sims 4 multiple times I have also tried to download it on three separate laptops with the same account and nothing has happened. it says I own the pack but when I press download it just says preparing and doesn't stop doing that unless I cancel the download. I have no idea what is going on and the forums aren't helping in anyway because people with the same issue haven't gotten answers as far as I can tell.
I think this is my report id or whatever its called: 8b5e3f21-0a97-4554-b0c9-7b6ea4923061
[CM Edit: Split post, title update]