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HappyPhantomSim's avatar
7 years ago
Solved

Can't Go Online

I have an internet connection just fine. In fact, I'm watching Twitch while playing but when I try to go to the gallery it says I need to connect online. So I click it and it says I don't have intern...
  • HappyPhantomSim's avatar
    HappyPhantomSim
    7 years ago

    So I contacted EA Chat support and this is what they told me. This FIXED my problem. I'm leaving this here for anyone else that experience what I went through. Keep in mind I'm running Windows 10:

    Hold down the Windows Key and press X.
    Click Administrator: Windows Powershell.
    When the command prompt opens, type ipconfig/flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Once you complete this please complete the following steps mentioned below and your issue should be resolved.
    Open the Start menu and search for msconfig.
    Click on System Configuration.
    Click the Services tab.
    Check the box to Hide all Microsoft Services, then click the Disable All button.
    Click on the Startup tab, then click on Open Task Manager.
    It can take a few seconds for the Task Manager list to load.
    Click each of the Startup programs in the list then click the Disable button.
    Close the Task Manager window.
    Click OK on the System Configuration window to save your changes, then restart your computer.
    Once you restart your computer, try launching your game again.

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