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Sm0lPl4nt's avatar
3 years ago

can't install sims 4

Stuck on "preparing" and doesn't progress at all. Have restarted PC, restarted ea app, cleared cashe, uninstalled and reinstalled the app, changed the location of the download. nothing has worked. 

The sims was working fine yesterday, and when trying to open it today, was saying it was "already running" when it wasn't. decided to uninstall and reinstall but now I can't reinstall, even just the base game.

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