Can't Launch Sims 4
I haven't been able to play Sims 4 since February and I am getting no help from EA. I keep getting a message that says the game failed to launch because of an error on EA's end. I did everything I co...
Forum Discussion
@MysteryKoolAid7 What happens now when you try to play: the same error from the EA App, or something else? Your dxdiag lists a few BlueScreens as well. Have you noticed them, and in what context do they happen?
It's also worth installing Sims 4 using a different EA account just to see whether this is truly an account issue. (The base game is free now, so it's an easy test.) The errors in your dxdiag did need to be addressed, but perhaps you started out with more than one problem.
@puzzlezaddict It's still the same error. I will set up a new account and give it a try. Thank you.
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- EA_Cade11 months ago
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