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Re: [CURRENT ISSUE] Sims 4 Unable to Start, Already Running

Will Iose all of my purchased kits if I trash the Sims4 lauch app from my EA App and re-upload it?

Keep getting error code:

ed35e0ea:29f00e76:00000000:18a1dd51] 

Says Unable to start:  The Sims 4 is already running.

Tried clearing Cache, also removed Mod Folder, and also tried "repair" on Sims App with my 20 purchased kits in EA App.


1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hey Kathy080424​

    Thanks for sharing the steps you've tried so far. I've merged your post with the main thread for this topic. 

    The first post has more troubleshooting steps for this error message, so please check that out and let us know how it goes!