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babyghost2319's avatar
babyghost2319
Rising Newcomer
7 days ago

Game Not Loading Menu After Update May 2026

I took a couple months break from playing the game and when I came back, it was time for an update. So I downloaded the update, and now the game launches and shows the regular loading screen, then turns black  with the in-game cursor and will not do anything else. I’ve cleared all the caches, repaired the game in the EA App, deleted all mods, even uninstalled and reinstalled just the base game and nothing has changed. I have almost 10,000 hours in this game, please help!

launching

3 Replies

  • babyghost2319's avatar
    babyghost2319
    Rising Newcomer
    6 days ago

    PC, I’m beginning to wonder if it’s an issue with my laptop and not the game.  I’ve had an issue similar to this before and it resolved itself but it wiped all of my saves

  • crinrict's avatar
    crinrict
    Hero+
    5 days ago

    Hi babyghost2319​ 

    moving this to the PC tech forum then. Someone else will assist you further

    Could you post your Computer's DxDiag?

    •  Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post

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