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babyghost2319's avatar
babyghost2319
Seasoned Newcomer
1 month ago

Game Not Loading Menu After Update May 2026

I took a couple months break from playing the game and when I came back, it was time for an update. So I downloaded the update, and now the game launches and shows the regular loading screen, then turns black  with the in-game cursor and will not do anything else. I’ve cleared all the caches, repaired the game in the EA App, deleted all mods, even uninstalled and reinstalled just the base game and nothing has changed. I have almost 10,000 hours in this game, please help!

launching

6 Replies

  • babyghost2319's avatar
    babyghost2319
    Seasoned Newcomer
    1 month ago

    PC, I’m beginning to wonder if it’s an issue with my laptop and not the game.  I’ve had an issue similar to this before and it resolved itself but it wiped all of my saves

  • crinrict's avatar
    crinrict
    Hero+
    1 month ago

    Hi babyghost2319​ 

    moving this to the PC tech forum then. Someone else will assist you further

    Could you post your Computer's DxDiag?

    •  Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post
  • babyghost2319's avatar
    babyghost2319
    Seasoned Newcomer
    27 days ago

    Every time i try to post the DxDiag, I'll copy it from the file, paste it into the reply box, and hit reply but it's not showing up as a posted reply

     

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    27 days ago

    babyghost2319​  Don't copy and paste the text; attach the entire file to your post.  Click the paper clip (Attachment) icon included with the other formatting buttons and choose the file, and it should work.

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