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xxclusivena's avatar
12 months ago

Can't Load game after CAS

My sims 4 game have been acting up every since the July 23rd update .It's like I can go in CAS but when I am done and want to play the household  its just a never ending loading screen. I do have tons of mods but I deleted them and downloaded the updated mods I've done the 50/50 thing and my game mods folder is not what's messing it up. I would do the whole mods folder with no problem but when I put all my mods in at once that's when I get the problem. I also already removed my old saves folder and started over as well I am so frustrated I haven't been able to play for the longest. PLEASE HELP

2 Replies

  • @xxclusivena Hello,

    Try repairing your game:
    1. Go to The Sims 4 homepage (in EA app)
    2. Click Manage
    3. Click Repair
    4. Wait 1-5 minutes (depending on how many packs you own)

    Hope this helps xx 🙂
  • @xxclusivena  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    If you can get into live mode with the new save, start testing your mods in the new user folder, which is not exactly the same as testing them in the old folder.  (As in, I know you already did a lot of testing, but please start from scratch in the new folder.)  You can use the 50/50 method again to cut down on the work.

    If you still have your old saves somewhere, it's fine to restore them once you've sorted through your Mods folder.

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