Can't locate item & can't stay connected online
So for a few weeks I have had this annoying issue which now give up to solve by all that I have read.
Somehow the new sims I create, it doesn't matter if I have mods or not, the new ones have te error: "can't locate item".
I do have noticed that I am also online when I enter the game if I use Origin. However, once the game has stared up and I click on gallery it always say I am not online.
But when I click on going online my laptop just connects right away. But if I created a new sim and start a new game...and click on that sim who is now in my gallery the same problem appears. Even though that I am "connected" at that time
I also can't upload any of my builds I made myself and during the game, the more Sims my Sim meets the more it becomes a bug in my game. The faces don't appear and the more players I have in my household (even just a cat haha) the objects have trouble loading in their own inventory. Even if just collected a fossil (for example)
I really don't know what to do
I did:
* Restarting the game
* Restarting my laptop
* Removing every mod/cc
* Removing every save
* Removing the Sims 4 complete
* Reinstalling them
* Removing the Sims 4 and creating a new one
* Removing Files that can be removed
* I checked the anti virus - no problem
So I really need a new idea, because I can't think if I named all the things I tried, but just totally (starting) over with your game seemed to me like the best thing which I could do, but that didn't work.
I hope someone can help me.
Oh and when I do connect to the gallery there no red errors and the other creation just seems fine. Until they get in my own gallery then they are all messed up.
@TheWeekndye What antivirus do you use? Is it possible you have more than one installed, for example perhaps your system came with one pre-installed? I ask because the symptoms you're describing are typical of an antivirus issue. Please see this thread for more details:
The fact that you need to manually connect to the Gallery is by design. This changed a few patches ago to lessen the load on EA servers and make the Gallery more responsive for those actually using it.