cant log in

ArthurShadows60​  Okay, there's nothing obviously wrong in the dxdiag.  So please check your antivirus for any recent actions involving Sims 4, and set exceptions if necessary.  To see what antivirus you're using, open Windows Settings > Updates & Security > Virus & threat protection.

Here's how to set exceptions for a few common antivirus programs:

https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html

If that doesn't help, please create a new Windows account on your computer and try playing there.  Make it local, as in, don't link it to your Microsoft account or any email address.  (You can keep saying you don't have the info until you're asked some security questions instead.)  Here's how to create a new account:

https://support.microsoft.com/en-us/windows/manage-user-accounts-in-windows-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32

Once you create the account, make sure to set it as an administrator.